bed444 Privacy Policy

01 Introduction and Definitions

This privacy policy ("Policy") defines the rights and responsibilities related to personal information between bed444 ("we", "our", "platform") and its users ("you", "your"). bed444 operates a safe and trusted online gaming environment for users in Bangladesh.

By using our website or registering for our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

Key Definitions

• "Personal information" means any information that can directly or indirectly identify a person — such as name, address, phone number, email address, or national identity card number.
• "Processing" means any operation involving the collection, storage, modification, transfer, or deletion of data.
• "Service" means all digital products offered by bed444, including the website, mobile platform, gaming system, and customer support services.
• "Third party" means any person or entity outside of bed444.

02 Data Collection

We collect the following types of information when you register and use services on the bed444 platform. Data collection is always carried out with your consent and for lawful purposes.

2.1 Registration Information

• Full name (in Bengali and English)
• Date of birth (for age verification — minimum 21 years)
• Mobile number and email address
• National identity card number or passport number (for identity verification)
• Current address
• Preferred username and password

2.2 Transaction Information

• bKash, Nagad, Rocket, Upay, or bank transfer account number (partial)
• Deposit and withdrawal amounts and dates
• Transaction ID and reference number

2.3 Usage Information

• IP address and device type (mobile / desktop)
• Browser type and operating system
• Time spent on the website and pages visited
• Gaming activity history (bets, wins, and losses)
• Login and logout times

2.4 Information from Support Communications

• Live chat conversation records
• Requests and complaints submitted by email
• Documents provided for account verification

03 Purpose of Data Use

bed444 uses collected data only for specific, lawful, and transparent purposes. Each purpose is described in detail below:

3.1 Account Management and Verification

Your information is used to confirm your identity, maintain account security, and prevent fraudulent activity. Documents are verified as part of the KYC (Know Your Customer) process.

3.2 Service Delivery and Improvement

Data is used to operate gaming services, process transactions, determine bonus eligibility, and improve platform functionality.

3.3 Customer Support

Data is used to properly respond to your requests, complaints, and questions, and to operate the 24/7 live chat service.

3.4 Responsible Gaming

Data may be used to monitor your gaming behaviour, identify the risk of excessive gambling, and provide necessary warnings or support.

3.5 Legal Compliance

Information is stored and processed as necessary to comply with applicable laws, regulations, or authority directives.

04 Data Storage and Security

bed444 applies industry-standard technical and administrative measures to protect your personal information. Our security measures are as follows:

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology.
• Stored data is kept using AES-256 encryption.
• Two-Factor Authentication is available for account access.
• Regular security audits and vulnerability assessments are conducted.
• A minimum necessary access policy is followed for staff.
• Automatic alerts are in place for suspicious logins or transactions.

4.1 Data Retention Period

Your personal information may be retained while your account is active and for a specified period after account closure to meet applicable legal obligations. Financial transaction records are generally kept for 5 to 7 years. Customer support records are deleted 3 years after account closure.

05 Sharing Data with Third Parties

bed444 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, limited information may be shared with the following parties in specific circumstances:

5.1 Payment Processing Providers

The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These providers follow their own privacy policies.

5.2 Technology and Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may view limited usage data to deliver technical services. They may not use this information for their own purposes.

5.3 Legal Authorities

Information may need to be disclosed pursuant to a court order, a lawful request from a government authority, or applicable legal obligations. In such cases, only the legally required information will be provided.

5.4 Terms of Data Sharing

• All third parties are bound by confidentiality agreements.
• Only the minimum necessary information is shared, and only for the specified purpose.
• Third parties may not transfer the information elsewhere without our permission.

06 Cookies and Tracking

The bed444 website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies Used

• Essential cookies — required for managing login status and sessions.
• Functionality cookies — used to remember language, theme, and user preferences.
• Analytics cookies — used to analyse website usage patterns, helping us improve our services.

6.2 Cookie Control

You can disable or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some website functionality and may cause issues with login or transactions.

07 Your Rights

As a user of the bed444 platform, you have the following rights over your personal information:

08 Payment Information

All financial transactions at bed444 are processed through secure payment gateways. We do not store your complete payment account details. Only the information necessary for transaction verification and history is retained in a limited scope.

• For bKash, Nagad, Rocket, or Upay mobile banking numbers, only the last four digits are stored.
• Bank account numbers are stored as masked partial information.
• All payment information is transmitted via SSL encryption.
• The minimum deposit amount is ৳200 and the minimum withdrawal is ৳1,000.
• Withdrawals are generally processed within 10 to 45 minutes.

Unusual transactions are automatically reviewed under fraud prevention and AML (Anti-Money Laundering) policies. Additional verification may be required for large transactions.

09 Minor Protection

bed444 is operated for individuals aged 21 and above only. We do not collect or store information from anyone under the age of 21 under any circumstances.

Age verification is mandatory at the time of registration. If we are informed or independently identify that a user is under 21 years of age, the relevant account will be immediately closed and all collected data will be deleted.

10 Policy Changes

bed444 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy:

• The "Last Updated" date at the top of the policy will be changed.
• Registered users will be notified of the changes via email.
• A notice will be displayed on the website for important changes.
• Continued use of the platform after changes have been made will be considered as acceptance of the new policy.

If you do not agree with any changes, you may close your account at any time. Please contact our support team to do so.

11 Contact

For any questions, concerns, or data-related requests regarding the privacy policy, please contact our dedicated privacy team:

Related Policies

See the links below for our other policies and information: